Who this is for
Product, UX, and analytics colleagues who need a shared picture of a journey before rewriting screens or rewiring events.
What happens in the room
We facilitate mapping of stages, emotions, waits, and known drop-offs. Participants pin evidence — support tickets, session notes, and event gaps — onto the map. You leave with a photographed board and a typed summary of decisions.
Included & excluded
Included: facilitation, materials, summary PDF. Excluded: full audit report, engineering estimates, and multi-day research studies.
Preparation
Bring one flow owner, sample personas you already use, and any recent usability notes. No need for polished decks.
Pricing & next step
Base fee covers up to eight people and one flow. Extra half-days for adjacent flows are available. Reserve a mapping session.